**1. How do I place an order?**
To place an order, simply browse our website and add the products you want to your cart. Once you’re ready to checkout, fill in your shipping and payment details and confirm your order.
**2. What payment methods do you accept?**
We accept various payment methods. You can choose the payment method that suits you best during checkout.
**3. How long will it take to receive my order?**
The delivery time depends on your location and the shipping method you choose. We usually provide an estimated delivery time during checkout, and you can track your order once it’s shipped.
**4. What is your return policy?**
We offer a hassle-free return policy for most of our products. If you’re not satisfied with your purchase, you can return it within a certain period for a refund or exchange. Please check our return policy page for more details.
**5. Do you offer free shipping?**
We offer free shipping on orders over a certain amount. The threshold may vary depending on your location and the products you’re ordering. You can check our shipping policy page for more details.
**6. How do I track my order?**
You can track your order by logging into your account on our website or by using the tracking number provided in your order confirmation email.
**7. Can I cancel my order?**
You can cancel your order as long as it hasn’t been shipped yet. Please contact our customer service team as soon as possible if you need to cancel your order.
**8. Do you offer gift wrapping?**
Yes, we offer gift wrapping for most of our products. You can select the gift wrapping option during checkout and add a personalized message if you want.
**9. How do I contact customer service?**
You can contact our customer service team by phone, email, or live chat. Our contact details are available on our website’s contact page.